John Lansing's Trending123
John Lansing's Trending123
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Username and Password Help

How do I create a Username and Password?

To create a unique Username and Password, you will need your account number and your zip code. Your account number can be found in your emailed issues, or you may call Customer Service at 1-866-363-5769. Click here to create your Username and Password now.

My Username and Password aren't working.

Remember, your Password is case sensitive, so you must type it in exactly the way you set it up.

I forgot my Username and Password. What do I do?

If you've forgotten either your Username or Password, we can email them to you at the email address you provided when you signed up. Click here for this option. If you didn't provide an email address, you can call Customer Service at 1-866-363-5769, and they will assist you.

I just subscribed to the service, but I don't know my account number.

You will receive an account number when you get your first emailed issue and can then use it to set up your Username and Password. In the meantime, you can enter the site using "newuser" as your Username and the temporary Password you received when you subscribed. If you don't have your temporary Password available, please call Customer Service at 1-866-363-5769.

I already gave you an email address when I signed up for the service, why do I have to give it to you again?

The email you gave us when you created your Username and Password will be used only to send you an email if you forget your Username and Password. For security purposes, we keep this information separate from your other account information, so it is possible for you to have more than one email address on record with us.

How do I change my Username and Password?

If you have already created a unique Username and Password, click here to change it.

You will be unable to change your temporary Username and Password you received when you first signed up to this service. You must first create a personal Username and Password. This will require your account number and zip code. Your account number can be found in the beginning of your emailed issue. Click here to begin the process to create your unique account.